I contacted London lactation consultants after struggling to get my daughter to latch and having had to use nipple shields. was very prompt in getting back to us and during our first video consultation she spoke to us about technique for positioning and attachment and observed a feed. Although my daughter struggled to latch during the consultation, gave us support and reassurance that we were doing the best for our baby and that slowly we would both learn how to breast feed successfully when we were ready. Her encouragement gave us the confidence to keep going and within a week, we had achieved a good latch. I am so grateful for the advice given by . She is calm, knowledgable and professional and we would definitely recommend the service to other first time mothers.